KronoDesk offers users more features (7) than Ivanti (0). CareManager is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than CareManager (62/100). Easy! Hubstaff pricing. Pricing. If you are using Freshdesk on Mint, the ' Add tag ' option will be available above the main message/description of the ticket, in the. TalentLMS; Phone System: Nextiva vs. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Freshdesk Our score: 9. Click on ' Auto Triage' on the top-left side of the screen. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Zoho Desk is ranked 7th in Help Desk Software with 13 reviews. Freshdesk is rated 8. Using a custom support URL and pointing the CNAME. It provides automation services to help speed up customer support processes. For example, here it is possible to match VCC Live’s overall score of 8. Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Make sure "Allow Slash Commands" is checked in the app configuration page. Online Work Order Suite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Online Work Order Suite (50/100). LiveAgent is rated 8. Drag and drop the new fields you want into the. Your custom widget will be created. Bottom Line: Which is Better - Parature Helpdesk or KronoDesk? Parature Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Parature Helpdesk (80/100). TRY FRESHDESK FOR FREE . Click Edit or press the trash button to delete their profile. KronoDesk offers users more features (7) than SAP Digital CRM (0). With the new Freshdesk Portal, you can save time on portal. It provides personalized dashboards to end users as well as support agents. It has a reputation for effectively simplifying customer support functions for your team and brand, allowing them to give an optimized customer service experience. Analytics and reports give support agents real-time insights into their current strategy and customer engagement levels. Comparing the top-of-the-line plans with similar features, Freshdesk is slightly cheaper: It costs $109/agent/month vs. Create predefined conditions to delete tickets and mark them as spam or delete spam, auto-replies, and out-of. HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). Zendesk. Enter the URL domain of your KronoDesk into the "Allowed Domains" box. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Looking for the right Document Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. There is a. The KronoDesk SaaS edition is priced by number of support agent users, starting at $19. IT Incident is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than IT Incident (79/100). Go to Admin > Team > Roles > New Role, and enter a name and description for this role. Additionally, Freshdesk can automatically reassign tickets to agents when someone is taking a break. Go to the Solutions tab. A ticket essentially contains a single or multiple customer issues. KronoDesk using this comparison chart. 1 agent, unlimited customers, unlimited tickets. We performed a comparison between Freshdesk, JIRA Service Management, and ServiceNow based on real PeerSpot user reviews. TalentLMS; Phone System: Nextiva vs. 0, while TOPdesk is rated 7. 4. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and Front. MATRIX CTMS is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than MATRIX CTMS (51/100). Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. Jive;. Senior System Architect. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. 0. Click Save once you're done. Agent Portal - This is the Freshdesk agent interface you see when you log in to your account. Create Freshdesk tickets from forms. Quick steps to raise a ticket from the agent portal: Log in to the Agent portal. KronoDesk vs LiveAgent. Additionally, you can examine their individual modules and pricing stipulations as well as other valuable facts below. Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. Fill in the other details and click ' Submit ' to create the ticket. This API request used the wrong HTTP verb/method. Click on ' New ticket ' icon from the Menu bar on the top next to the 'Search' icon. Jive;. KronoDesk is a streamlined help desk system with knowledge base access and tools for ticketing, customer support, and email automation. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your business? Bottom Line: Which is Better - Agent. KronoDesk offers users more features (7) than Tidio Chat (0). There is a clear winner in. We have recently refreshed our branding across our offerings and changed the names of our pricing plans. Looking for the right Business Process Management (BPM) solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk – robust ticketing system for efficient support. 1. KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. 0. 4. DocLanding is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocLanding (50/100). Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company's customer support using the customer service software and helps you to efficiently manage your customers as you scale. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. TalentLMS; Phone System: Nextiva vs. . This tool is so far the best in class at supporting our needs in supporting. Integrated ticketing across email and social. Larger companies with huge customer support departments and big user. 734,024 professionals have used our research since 2012. 734,024 professionals have used our research since 2012. 2. The best alternative is osTicket, which is both free and Open Source. Freshdesk is rated 8. Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). 2. On the other hand, the top reviewer of Salesforce Service Cloud writes "Helped address customer complaints and aligned my. Activate is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Activate (62/100). Bottom Line: Which is Better - CAFM Explorer or KronoDesk? CAFM Explorer is more expensive to implement (TCO) than KronoDesk, and KronoDesk is. A quick guide for creating an automation rule to run on ticket creation: Log into your Freshdesk account as an Administrator. Freshdesk offers users more features (10) than KronoDesk (7). If everything is excellent, proceed the Full migration. The Starter plan is $19 per agent per month billed annually and $29 billed monthly. TalentLMS; Phone System: Nextiva vs. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. 741,700 professionals have used our research since 2012. Freshdesk is rated 8. Updated: November 2023. There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Rent an HR Process or KronoDesk? Rent an HR Process is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Rent an HR Process (62/100). 0 up to the latest version. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". Create the Freshdesk Application in Duo. There is a clear winner in this case and it is KronoDesk!Jitbit Helpdesk offers users more features (8) than KronoDesk (7). KronoDesk offers users more features (7) than Estimator (0). With the Freshdesk for Slack you can: • Create and update tickets from. Choose the groups for which the tickets should have the. Simpler ways to associate customers with accounts and organizations. On the other hand, the top reviewer of Zendesk writes "Useful customization features, robust security, and easy to use ". Make sure the record fields placed and fix up if needed. DOWNLOAD NOW. There is a. Zoho People; Inventory: Epicor WMS vs. Freshdesk is rated 8. Check the box next to Default from Address and select the “from” email address. Fishbowl; LMS: Cornerstone vs. Hubstaff offers different subscription plans that cater to the needs of different businesses. Freshdesk; HR: BambooHR vs. For this, please navigate to Admin -> Account -> Account Details -> Export data. Score 10 out of 10. If you have created fields on Freshdesk already, please make sure to use the same number of fields and types of ticket properties. Updated: September 2023. 5. Freshdesk lets you create tickets from incoming customer issues and assign them to your customer support agents. Now that we’ve covered ServiceNow, it’s time we talk about Freshdesk. KronoDesk offers users more features (7) than Ivanti (0). Updated: September 2023. There is a clear winner in this case and it is KronoDesk! Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. 0, while Spiceworks is rated 6. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. ai Software is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Agent. It will open a pop-up with the. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Help Desk: Zendesk vs. When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. The bot deflects basic questions and frees up your agent’s time to take on tougher questions. E-Documents is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than E-Documents (55/100). What is better VCC Live or KronoDesk? To successfully find the most efficient and productive Help Desk Software for your enterprise, you need to compare products available on the market. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Here are four easy steps to build your help desk report on Freshdesk. Frequently asked questions related to Freshdesk. Migrating to any new enterprise system presents big challenges, but Freshdesk is a battle-tested, flexible, and customizable platform. KronoDesk offers users more features (7) than REALDoc (0). Bottom Line: Which is Better - Emc Documentum or KronoDesk? Emc Documentum is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Emc Documentum (80/100). Login to your support portal as an Administrator. If the agents do not receive this email, kindly check if it is toggled on. Freshdesk is a robust Cloud-based customer service software that houses some reliable Helpdesk Features as well as helpful Automation for efficient customer service. Freshdesk vs Freshservice. Help Desk: Zendesk vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your. The best alternative is osTicket, which is both free and Open Source. Hover over the portal you would like to customize and click on the customize button: Freshdesk provides an out-of-the-box WCAG compliant theme that you can use to improve the accessibility and usability of your portal. A customer service software enables businesses to offer customer support and strengthen customer relationships throughout the customer journey, especially post purchase. If the issue persists, we will need the HAR file to troubleshoot effectively. Login to Freshdesk as an Admin. Forgot your helpdesk name? Don't have an account? Sign up for free. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Freshdesk has a built-in live chat feature called Freshchat, while the Zendesk Chat widget comes at an extra cost of $19 or more. Voila!Bottom Line: Which is Better - Amdocs Customer or KronoDesk? Amdocs Customer is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Amdocs Customer (80/100). Freshdesk’s Basic Plans Lack Important Help Desk Features; Although Freshdesk offers a free plan and a basic plan that starts at $15/agent/month, you need to opt for their higher-end or premium plans (Available at $79/agent/month) to enjoy maximum benefits. Oasis LMS is more expensive to implement (TCO) than KronoDesk, Oasis LMS is rated higher (84/100) than KronoDesk (83/100). N/A%, respectively). KronoDesk offers users more features (7) than @VIEW (0). 0, while ManageEngine ServiceDesk Plus is rated 8. ai Software (0). KronoDesk offers users more features (7) than Aegis Help Desk (0). Freshdesk is rated 8. For all these configurations, please navigate to Admin -> Channels -> Portals -> click on the Settings tab to see all the user permissions for tickets, solutions, and forums. KronoDesk offers users more features (7) than IT Incident (0). Start My Free Trial. Use Cases and Deployment Scope. CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand. Fishbowl; LMS: Cornerstone vs. Bottom Line: Which is Better - SAP Digital CRM or KronoDesk? KronoDesk is more expensive to implement (TCO) than SAP Digital CRM, and KronoDesk is rated higher (83/100) than SAP Digital CRM (82/100). There is a clear winner in this case and it is KronoDesk! Compare Freshdesk vs KronoDesk. The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Secondly, Freshdesk's lowest tier costs $19 per month, but only $15 per month if you pay annually. Freshdesk; HR: BambooHR vs. You can let your agents pick which tickets need to be shared with another Freshdesk account by creating a custom checkbox field. KronoDesk offers users more features (7) than MetierHR (0). Need alerts and reminders to follow up on open/pending support cases. Freshdesk is rated 8. 5. Select “ Add Signature ” in the Edit Task window. There is a clear winner in this case and it is KronoDesk! Mojo Helpdesk Business is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mojo Helpdesk Business (68/100). Enter the Customer's name or the Agent's name in the 'Requester' text box. IFS assyst using this comparison chart. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. NetKeeper is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than NetKeeper (60/100). Bio. Login Freshworks Go to Freshdesk. Start your free 30-day trial today!. Start free trial. There. All your data and configurations will remain intact. Under the Quick views, click on Article templates to open the Article template list view. Freshworks . There is a clear winner in this case and it is KronoDesk!Connecting your Freshchat with Freshdesk. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk; HR: BambooHR vs. There is a clear winner in this. Bottom Line: Which is Better - Joist or KronoDesk? Joist is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Joist (81/100). alternative to Zendesk®. KronoDesk offers more features (7) to their users than Oasis LMS (6). Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Compare Freshdesk vs. Refrain from overloading the portal with images and branding materials that might overwhelm customers. OptKit CRP is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than OptKit CRP (58/100). Freshdesk; HR: BambooHR vs. From FreshDesk and Sharepoint to HelpScout and Happy Fox, here is our list of the best Zendesk alternatives. Start Free Trial. A quick guide to setting up Field Service Management. Bottom Line: Which is Better - ToolWatch Enterprise or KronoDesk? ToolWatch Enterprise is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than ToolWatch Enterprise (62/100). 168 verified user reviews and ratings of features, pros, cons, pricing, support and more. 5, respectively. Use the drop-down available as part of the 'New Article' button to create a New Category or New Folder. There is a clear winner in this case and it is KronoDesk! Jitbit Helpdesk offers users more features (8) than KronoDesk (7). Fishbowl; LMS: Cornerstone vs. DOWNLOAD NOW. KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than KronoDesk (83/100). Setting up “from” email addresses for replying to emails. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end. Click Add agent status. Tagging, canned responses and routing can easily be automated to save time and resources. AJ Help Desk offers users more features (16) than KronoDesk (7). Set up Conditions which act as a trigger for this particular rule. 741,208 professionals have used our research since 2012. KronoDesk offers users more features (7) than InterBase (3). HappyFox vs. As one of the market leaders, Freshdesk stands out for its scalability , intuitive. Freshdesk; HR: BambooHR vs. The option to schedule a report is available from Garden/Pro Plan onwards, for both On-Demand and Saved Reports. Freshdesk is rated 8. The best alternative is osTicket, which is both free and Open Source. TL;DR. The new ticket form will be displayed. Freshdesk is rated 8. This tells SpiraPlan that REST API. To access it, click on the Profile picture in the upper-right corner after logging into the helpdesk as an agent, and then click Go to Customer portal. There is a. Information Technology and Services, 1-10 employees. Create simple workflows to automate the creation, prioritization, and routing of support tickets. Click Protect to the far-right to start configuring Freshdesk. KronoDesk offers users more features (7) than Mi4biz (0). Log in to Freshdesk as Admin. TalentLMS; Phone System: Nextiva vs. KronoDesk | Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. Compare Freshdesk vs. Remove Sample Data & Start Using. Help Desk: Zendesk vs. Add template events. The best alternative is LiveAgent. Looking for the right Help Desk solution for your business? There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. BMC FootPrints Service Core is rated 8. KronoDesk is available in either SaaS/IaaS/PaaS or on-premise configurations and includes a mobile web interface and fully customizability at no extra cost. ) The Canned Response button is the little chat box with a star inside it; when clicked, it will display the. Add new contacts to your email list or CRM. Here you can see the list of default and custom statuses available. Spiceworks offers users more features (16) than KronoDesk (7). 0, while Zendesk is rated 8. There is a. 743,614 professionals have used our research since 2012. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Freshdesk allows customers to configure their email notification templates, and we have seen spammers configure phishing content on these templates We conduct in-depth tests on custom phishing, hidden URLs, sexual content filters, and bitcoin rulesets to identify spam at this step and avoid the further processing of spam. Free. 0. Single. Email Markers Check. There is a clear winner in this case and it. Switching back to the old Freshdesk will not be possible. Please navigate to Admin -> Support Operations -> Apps -> click on slash integration to see the settings (gear icon) where you could see this configuration. 2. Creating and managing tickets is a seamless process, and the automation features have significantly reduced our workload. 727,134 professionals have used our research since 2012. Note: On Freshdesk accounts created before February 2023, Threads will be enabled by the end of March 2023. KronoDesk offers users more features (7) than Universal Knowledge (5). Score 10 out of 10. Up to 10 agents. If you are on the Freshdesk Omnichannel plans, your Freshdesk and Freshcaller accounts are connected by default. The top reviewer of JIRA Service Management writes "It lets you configure workflows and manage requests; it has a dashboard for monitoring". Both tools offer the same amount of features. Click New Role. While the default point scale is 3, you could also. There is a clear winner in this case and it is KronoDesk!Quick recap. There is. The phone widget is available at the bottom left corner. Live Chat offers users more features (9) than KronoDesk (7). Updated: November 2023. Jive;. 0, while Zoho Desk is rated 8. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. 743,713 professionals have used our research since 2012. The top reviewer of ManageEngine ServiceDesk Plus. Kronodesk will help your customers help themselves. Freshworks Neo Admin Center is a centralized console that provides Organization Admins with customizable controls to securely manage product accounts and user profiles from a single location for all your organization’s Freshworks products. There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, UserVoice and ProProfs Help Desk. To learn more, read our detailed Help Desk Software Report (Updated: October 2023). On the service task details page, click on the “Edit” icon on the top right. The integration with Spira-tools is a welcome and practical to. There is. KronoDesk offers users more features (7) than PHC Service FX (0). Step 4. Spiceworks is ranked 24th in Help Desk Software with 3 reviews while SysAid is ranked 18th in Help Desk Software with 1 review. Clarity SM vs Freshdesk: which is better? Base your decision on 20 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. Excel), it is useful to be able to load in a batch of such legacy help desk. HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). Easy support metric dashboard creation. I’ve completed the OTP process, but I’m unable to send or receive any messages. TalentLMS; Phone System: Nextiva vs. A quick guide for using a canned response in a ticket. It has an easy to use webPraxedo is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Praxedo (82/100). CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand because of customer support Of the customers think that excellent customer service is of utmost importance Freshdesk makes it refreshingly easy to keep your customers happy Faster replies, personalized interactions, and seamless conversations across channels Source. IFS assyst using this comparison chart. KronoDesk is an integrated customer support system that includes help desk ticketing, support forums, and a knowledge base in an easy-to-use web-based interface. The JIRA integration for Freshdesk supports both cloud and on-premise variants, from version 7. KronoDesk is a well-known platform that ranks 83 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. To enable automatic ticket assignment for a group, please navigate to Admin > Team > Groups > Edit(corresponding to the group) and turn on "Automatic Ticket Assignment". Freshworks . KronoDesk offers users more features (7) than ToolWatch Enterprise (0). There is a. BMC FootPrints Service Core is ranked 25th in Help Desk Software with 1 review while Freshdesk is ranked 5th in Help Desk Software with 16 reviews. Start your 14-day free trial. Freshdesk’s powerful AI, smart automations, in-built collaboration, and an agent productivity-boosting feature bundle can help you reduce your AHT in no time. Starting from $19. If you want to send an automated first response on all the tickets, then the. The top reviewer of BMC FootPrints Service Core writes "A flexible. The native Freshservice-Freshdesk integration helps customer support teams on Freshdesk collaborate with internal teams on Freshservice and provide faster resolutions. We require the following details to set up your WhatsApp integration: WhatsApp Business display name. Fishbowl; LMS: Cornerstone vs. The top reviewer of Spiceworks writes "Good low-cost. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Freshdesk is a popular customer service management tool for a reason: it simplifies. Looking for the right System solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features,. The Helpdesk icon (Admin > Account > Helpdesk Settings) to set up basic settings of your Freshdesk like language, time zone and colour schemes. Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. There is a clear winner in this case and it is Freshdesk! Executive Summary. Comparisons; alternatives to KronoDesk from other Help DeskTo create a new widget from scratch, select between multiple widget types: Charts, Text, Image, or Interactive Filter. There is a clear winner in this case and it is KronoDesk!If the issue persists, please reach out to [email protected]. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). The basic plan called Growth starts at $15/user/month and offers basic features such as help desk reports, collision detection, time tracking, and more. Updated: September 2023. Fishbowl; LMS: Cornerstone vs. Read user reviews of OpenPhone, Kintone, and more. Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100).